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Plain-English Privacy Policy
Welcome to Trustle! We wanted to provide you an easy to understand version of our privacy policy as well as the legal version to the right. This applies to all our services including our website and mobile app.
We at Trustle Inc. respect the privacy of your personal information and, as such, make every effort to ensure your information is protected and remains private.
1. Children’s Privacy
Our Services are intended for users who have attained the age of majority where they reside (18 years of age or older in most jurisdictions). Furthermore, we do not knowingly collect personally identifiable information (PII) from persons under the age of 13 in the United States (“U.S.”), or under the age of 16 in the European Union (“EU”), the “Protected Age".
2. Information Provided Directly By You
We collect information you provide directly to us, such as when you request information, create or modify your personal account, request Services, or otherwise communicate with us in any manner. This information may include:
- Name
- Date of birth
- E-mail address
- Physical address
- Phone number
- Profile photograph
- Credit card or other method of payment information
3. Information Collected Through Your Use of Our Services
We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages which have been shown to you).
4. Information Collected From Other Sources
We may also receive information from other sources and combine that with information we collect through our Services.
5. Aggregated Data
We may collect, use and share Aggregated Data for any purpose. Aggregated Data is de-identified or anonymized and does not constitute Personal Data as this data does not directly or indirectly reveal your identity.
Cookies and technical use
6. Cookies, Log Files and Anonymous Identifiers
- When you visit our Services, we may send one or more Cookies to your computer to uniquely identify your browser and let us help you log in faster and enhance your navigation.
- Session Cookies are temporary Cookies.
- Persistent Cookies remain in the Cookie file of your browser for longer durations.
7. Table of Cookies
Our Cookie table below lists some of the Cookies on our sites.
Protecting your information
10. Protective Measures We Use
We protect your information using commercially reasonable technical and administrative security measures to reduce risks of loss, misuse, unauthorized access, disclosure, and alteration.
Payment processing
We use Chargebee and Stripe to manage your subscription and payment processing. We don’t store any of your financial information.
11. Payment Information
Trustle uses a secure third party payment processing gateway to collect, store and process payment information.
What we do with your information
12. How We Use Information We Collect
We primarily use your information to provide you with the service. We would only share it with a third part if this was clear as part of the service you were signing up for.
13. How We Share Information We Collect
- We may share the information we collect about you as described in this Privacy Policy.
- With third party Service Providers to enable them to provide the Services you request.
- In response to a request for information by a competent authority if we believe disclosure is in accordance with applicable law.
Your rights to change, delete and edit your info
You can ask us at any time to:
- Delete your information
- Edit your information
- See what information we’re holding on you
- Stop sending you promotional content
Our Information Retention Policy
Unless you request that we delete certain information, we retain the information we collect for as long as your account is active or as needed to provide you services.
Contact Us
If you have any questions about our processing of your personal information, please contact us:
Email: support@trustle.com